Tommy's call report

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Calls with a recording have a ▶ Play button in the day list, and you can click a dot on the timeline to play that call. Recordings start Oct 2.

Times are shown in Eastern time. The phone report's clock looks 2 hours behind, so every call time is shifted +2 hours by default; change it in "Time adjustment" if needed.

Minimum call length
sec
Dates
to
Direction
Results to count
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Total calls——
Avg calls per day——
Avg call length——
Total talk time—connected calls, h:mm
Connect rate——
Recorded calls——
Typical day (ET)—avg first call – avg last call

Calls per day

fewermore

Each day shows its call count and first–last call time. Click a day to see its calls.

Calls per day, over time

ConnectedNot connected

Calls per hour (ET)

ConnectedNot connected

All counted calls in the date range, by the hour they started.

Average calls per hour, per day

Calls in each hour divided by the number of days with calls.

Daily timeline (ET)

ConnectedNot connected

Each dot is one call at the time it was made. The line runs from the first call to the last. Click a row to open that day.

Daily breakdown

Click a row to open that day
DayCallsConnectedNot conn.First callLast callSpanAvg lengthTalk time